1. General
Browns Books for Students is prepared to supply the customer with books and
goods on the basis of its terms and conditions as set out below.
2. Orders and Delivery
Browns Books for Students accept orders for every UK book in print. Orders can
be placed via our website, post, Fax, EDI and Email 24 hours a day, seven days a
week. If you require specific titles that cannot be found on our database please
contact our Customer Care Team. We endeavour only to feature titles that are
currently in print, however please accept that titles can go out of print and
become unavailable without prior warning. The inclusion of a title found whilst
searching our online database does not constitute a recommendation. Any title
not immediately available for despatch are automatically held on backorder.
Deliveries will be made Monday to Friday between the hours of 8.30am to 5.00pm.
Delivery is free of charge for orders over £50 retail value. For orders placed
below £50 retail value, a small order charge of £3.95 will be applied.
3. Discounts & Pricing
If you are a new customer, please contact our Customer Care Team for details of
our standard discounts, or discuss details of enhanced levels of discount. In
addition to mainstream publishers, this website also features
educational/academic publications from non-mainstream publishers, which are
subject to a lower discount. Where Browns Books for Students cannot determine
exact discounts from suppliers, a variable discount is shown and clearly marked.
Where variable discounts are used to calculate totals, the maximum possible
discount is shown for illustration only. Customers wishing to determine an exact
discount for these items should contact our Customer Care Team prior to
ordering.
Care has been taken to ensure book prices are current at the time of supply,
however we regret that some price increases may occur. All books will be
invoiced at current prices. In the event that an item is eligible to be charged
VAT, the price will be shown inclusive of VAT, although will not be identified
as such on the site. All VAT will be shown separately on the invoice.
4. Payment
Payment for goods must be made within 30 days of invoice date. Thereafter
(without prejudice to any remedies available to Browns Books for Students)
interest on payments due will accrue at the rate of 4% per annum over the
Barclays Bank Plc base rate from time to time until payment is received in full
from the Customer. Notwithstanding above payment for all orders shall become due
immediately in the event that the Customer adjudged bankrupt or insolvent, has a
receiver or administrator appointed over its assets or enters into any
composition with its creditors. Any goods purchased shall remain the property of
Browns Books for Students until full payment has been received.
Please send payment and remittance advice to our Accounts Department at Browns
Books for Students. Our bank details are: Lloyds TSB, 104 Terminus Road,
Eastbourne, East Sussex, BN21 3AH. Sort code 30-92-86, Account number 00958312,
IBAN: GB40-LOYD-3092-8600-9583-12, BIC: LOYDGB1092.
Customers without a credit account may be required to make payment on a pro
forma basis. International Customers should contact our Customer Care Department
for full details of terms of supply.
5. Returns
All books supplied to the customer on a firm sale basis only. Returns will be
allowed in the event of a books being damaged or faulty, or incorrectly supplied
against your order at the discretion of Browns Books for Students. Returns must
be registered with our Customer Care Team. Unauthorised returns will be refused
and returned at your expense. Books received damaged should be reported within 7
days and returned within a further 7 days clearly stating the damage. Faulty
books are allowed up to 3 months to qualify for return. For damaged and faulty
items Browns Books for Students will replace the books where possible, but if it
is no longer available, a credit note will be supplied. A copy of the invoice or
invoice number is to be enclosed with the return.
6. Shortages
Shortages or missing items must be reported within 7 days of receipt, and
replacement items will be sent. Browns Books for Students can accept no
responsibility should items not be logged within the timescales detailed above.
7. Cancellations
Books will remain on order for 6 months unless requested to be cancelled by the
customer. The exception to this is books Not Yet Published, which will remain on
order for 12 months. Books will be cancelled on the last day of the of the above
periods, and should the item be received by Browns Books for Students from its
supplier within the next 30 days, the books will be sent to the customer and
invoiced as normal.
8. Retention of Title
The risk in all goods purchased by the customer will pass to the Customer upon
delivery. However, until full payment has been received by Browns Books for
Students for all goods supplied by it to the Customer, all goods supplied to the
Customer shall remain the property of Browns Books for Students. Until such time
the Customer shall hold the goods as bailee for Browns Books for Students and
ensure that at all times readily identifiable as being the goods of Browns Books
for Students. If a receiver or administrator or trustee in bankruptcy is
appointed over any of the Customer’s assets, or if for any reason payment of the
total price of the goods is not made on the due date, Browns Books for Students
shall have the right with or without notice at any time thereafter to retake
possession of all or part of its goods and to inspect and take copies of the
Customer’s records in so far as they relate to Browns Books for Students goods
and for such purpose authorised representatives of Browns Books for Students
shall be entitled to enter upon any premises occupied by the customer.
9. Variations
No variation on these terms shall be valid unless approved in writing by a
director of Browns Books for Students.
10. Governing Law
These terms and conditions of business shall be governed by English Law.
11. Contacting
Browns Books for Students will accept enquiries between Monday and Friday 8.30am
to 5.00pm. Answerphones are in operation outside these hours.
Browns Books for Students can be contacted using the details below:
Telephone: 01482 384660
Fax: 01482 384677
School Customers: schools.services@brownsbfs.co.uk
Library Customers: library.services@brownsbfs.co.uk
Browns Books for Students, 22 – 28 George Street, Hull, HU1 3AP.
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